Digital Transformation Needs Compassion

At the beginning of a corporate transformation, leaders often speak with empowering language: digitize, accelerate, disrupt, reinvent, innovate, reinvigorate, grow, and so on… This is partially because these leaders are involved in making the decision to transform.

But for many other – perhaps most – people impacted by this sweeping change, their experience can be one of fear, anxiety, uncertainty, and apprehension. „What will my job look like? Will I be able to keep pace?” they might wonder, or even, “Will I still have a job? Will I have a future?”…